Nobody is listening at Technorati

I’ve had a problem trying to claim this blog at the Technorati web site. It seems that using Firefox doesn’t work and that in getting part the way through the claim process and then failing, I can no longer complete the process. No problem I thought, I’ll contact the Technorati support and they will help. Well think again. Despite several emails over the last few months (there’s no phone number), nobody has even bothered to reply. I get an automated response but it seems that nobody is home at Technorati. Sometimes such things mean that the underlying organisation is failing – surely that can’t be happening at Technorati can it? Are they the latest victim of the worldwide credit crunch? Is anyone left alive at Technorati? Is anyone listening …. Oh, actually someone is at home – I know that because they are still blogging – shame then that they can’t be bothered to respond to a simple support query – maybe they are too busy making money off our content. The ticket number is 19738 in case anyone from Technorati does manage to find this, it was raised on 16th April. Maybe you would like to fix your Firefox issue at the same time. UPDATE 2009-07-13 I’ve since sent several emails but I’ve still had no reply at all. I’m not impressed.